|Solar Panel||Polycrystalline sillicon, 5.5V 2W|
|Battery||3.7V 2000mAh, lithium battery|
|Working time||charging 8 hours for 9-10 hours|
|IP Grade||IP65 waterproof|
2 ways of installation
Q1.CanI have a sample order for solar light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2.What about the lead time?
A:Sample needs2-5 days,mass production time needs 1- 2 weeks
Q3. Do you have any MOQ limit for solar light order?
A: Low MOQ,1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A:We usually ship by DHLor UPS usually takes 3-7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for solar light?
A: Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, we arrange the production.
Q6.Is it OK to print my logo on solar light product?
A:Yes, we could print logo on some solar light.Please inform us formally before our production and confirm the design firstly based on our sample.
Q7:Do you offer guarantee for the products?
A:Yes, we offer1year warrantyto batteryOther parts with 3 years warranty.
Q8:How to deal with faulty
Firstly,our products are producedin strict quaity control system and the defective rate will be less than 0.2%
Secondly,during the guarantee period,we will send new lights with new order for small quantity.
For defective batch products,we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.